The Federal Trade Commission and 20 states sued Dollar General Corp. on Monday, accusing the discount retailer of routinely charging customers higher prices than what’s shown on shelves or in ads.
Dollar General, which operates more than 21,000 stores, was overcharged millions of dollars in violation of federal and state consumer protection laws, according to a report. litigation The lawsuit was filed in federal court in Tennessee. Federal and state law enforcement officials said the pricing discrepancies resulted in nearly 30,000 consumer complaints against the company between 2019 and March 2026, indicating “widespread and systemic pricing inaccuracies.”
“Rather than ensuring that prices at checkout are accurate, Dollar General has for years avoided implementing safeguards to prevent continued overcharging, effectively shifting the burden of its own operational deficiencies onto communities and consumers who can least afford it,” the complaint states.
Dollar General did not immediately respond to a request for comment.
The complaint alleges that between 2019 and 2026, the company entered into seven settlements related to pricing inaccuracies in six different states, paying a total of $6 million in penalties.
photo: Signage outside the Federal Trade Commission (FTC) headquarters in Washington, DC. Photographer: Ting Shen/Bloomberg
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